The waiting period for this process varies, and all orders are shipped in the order they were submitted.

If your phone has been shipped, you can also find your tracking number by logging into your My Q Link account.

USAC will contact you by email from or mail from the Lifeline Support Center to let you know if you qualify for Lifeline. Otherwise, USAC will determine coordinates based on the map. Upon completing your application with us, you will be redirected to the National Verifier website and logged in. It may take, proof that you participate in a government program. * Review the AMS Resolution Guide for more detail. Copyright © 2019 Q Link Wireless. An application may result in an error that requires the consumer to submit additional documentation for Lifeline Support Center manual review. Remember, the government will have your phone shut off if you don’t reverify within the proper timeframe! USAC will contact you by mail to let you know if you qualify for Lifeline. Q Link Wireless is a leading provider of Lifeline, a free government benefit program that offers FREE cell phone service to eligible Americans. Section 8, or Federal Public Housing Assistance, Veterans Administration Benefits or Veterans Survivors Pension, Supplemental Nutrition Assistance Program (SNAP), Section 8 Federal Public Housing Assistance. The National Verifier helps customers get approved for Lifeline by reviewing their documents and determining their eligibility. If the National Verifier cannot recertify you, USAC will contact you with instructions. If a customer wants more support applying, they can also ask a participating phone or internet company to help submit an application. If your application status is “Pending Verification”, we may need additional documents from you.

To view tracking information for your package, click on the tracking number found in your account overview.

Stick with us and we’ll give you the low down of how the National Verifier website makes the Lifeline approval process smooth as can be. If you haven’t already, sign up with Q Link here to create an account. Click here to learn how to easily submit your proof documents. If you’re interested in joining Q Link Wireless, you’ll want to grab your FREE service as soon as possible. If coordinates are known, write them on the map. Customers have two ways to apply for Lifeline on their own using the National Verifier. The Lifeline Program is a Federal Program provided by Standup Wireless, which includes free cell phone and data service for low-income households. The National Verifier is a system designed to get potential Lifeline customers approved. If consumers participate in one of these following government programs, they qualify for Lifeline: To prove participation in one of the above programs, consumers must submit a document that, at a minimum, includes: If a consumer’s household income is at 135% or less of the federal poverty guidelines, they qualify for Lifeline. If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue. The Lifeline Program is a Federal Program provided by Standup Wireless, which includes free cell phone and data service for low-income households. *These states have not yet launched in the National Verifier. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. The National Verifier uses automated data sources to verify a consumer’s identity through Third-Party Identity Verification (TPIV). You may see this status if you live in Maryland, Texas, Washington, or Wisconsin. To qualify with low income, just supply a document showing you meet low income requirements. Simply follow the prompts on your screen and answer any questions that appear. The consumer’s name, or the name of consumer’s benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier.

To update and finish your application, just submit document proof according to your state’s eligibility requirements, as discussed above.

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